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Refund Policy
If you are eligible for a refund we will refund you back to the method of payment you used when you originally paid for your order.
Please note: it is your responsibility to advise us of any changes to your credit card details i.e. you no longer have that account. Refunds can take up to 30 days to process and once processed may take up to five days to appear on your account depending on credit card issuer.
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Fast Delivery FREE over £100
We aim to ship all orders within 3 days, or choose Express Delivery at Checkout for Next Day Delivery.
Money Back guarantee
If you are not satisfied with your product we offer a 7 day money back guarantee on all orders
Pre and After Sales Support
Need help with your Emergency Lighting purchase, our friendly team are available to help.
Secure payments
Secure payments online using encrypted gateways. Your card details are 100% secure.